GoToAssist (Remote Support) (previous version) app for iPhone and iPad
Developer: Citrix
First release : 12 Aug 2011
App size: 26.85 Mb
GoToAssist (Remote Support) lets you quickly and easily deliver support to desktops and mobile devices from your iPhone or iPad.
Support your customers when and wherever they need help.
Features:
• Unlimited live support that works seamlessly behind existing firewalls
• Screen sharing and remote control of supported devices
• Unattended machine access
• Intuitive touch and gesture controls
• Pinch to zoom
• Full keyboard functionality, including special keys (Alt, Ctrl, etc.)
• 128-bit AES encryption and end-to-end user authentication
• Connects over 3G/4G and Wi-Fi
• Free 24/7 support
Get started quickly:
1) Download and install the GoToAssist app on your iPhone or iPad.
2) Log in with your GoToAssist account.
3) Tap to create a support session and then send your user an invitation to connect.
To start a GoToAssist session, you must have a paid account or a free 30-day trial, available at www.gotoassist.com. Your customers can join your sessions free and do not need accounts.