Citrix GoToAssist (Remote Support) gives you the freedom to quickly and easily deliver remote support to desktops and mobile devices from your iPhone and iPad – anywhere and any time!
Key Features:
• On-demand remote support that works seamlessly behind existing firewalls
• Screen sharing and remote control of supported machines and devices
• Intuitive touch and gesture controls
• 300% zoom
• Full keyboard functionality, including special keys (Alt, Ctrl, etc.)
• Ability to access unattended machines
• 128-bit AES encryption, dual passwords and end-to-end user authentication
• Connects over 3G/4G and Wi-Fi
• Free 24/7 Global Customer Support
Get started quickly:
1) Download and install the GoToAssist (Remote Support) app to your iPhone or iPad.
2) Log in using your GoToAssist (Remote Support) account.
3) Create a support session, then send your user an invitation to connect.
OR
Your user can simply enter a support key at www.fastsupport.com on their desktop.